Frequently Asked Questions

Your apartment at The Regent at Bellevue Way is like-brand new and ready for you! We conduct multiple walk-throughs and complete a pre-move in checklist to ensure your new home is ready. It typically takes 5 to 7 days to paint, clean, and prepare your apartment for move-in. Carpet and flooring are evaluated for cleaning or replacement. Appliances and plumbing fixtures are inspected and thoroughly cleaned. We will ensure the apartment is in like-new condition for your move-in day! We complete a full inspection of the vacated apartment home to determine what, in addition to the standard turnkey process, might be needed to bring the space to full readiness for new occupancy. The apartment will always be painted, cleaned, and 'punched' (bulbs/filters/locks changed, appliances checked). Additional items may include repairs or replacements to sheetrock, flooring, appliances, or fixtures as needed.

No, residents do not have to be present for a service technician to perform work. However, when entering the request, you do have the ability to set your apartment access preferences and specify if you would like to be home during these visits.

Maintenance requests can be submitted via the Resident Portal or by emailing, calling, or visiting the leasing office.

Response times vary based on the urgency of the request. Emergency requests are addressed within 24 hours, while non-emergency requests may take longer.

Yes, Regent at Bellevue Way does have on-site maintenance available Monday-Friday from 9:00am to 6:00pm and after hours for emergencies.

Maintenance staff will enter the home during scheduled hours with proper notice. For emergencies, entry will be made within immediate notification.

Contact the leasing office for assistance or place a work order through our resident portal. Most requests are completed within 24 hours.

If you are locked out during business hours, you can stop by the leasing office with your ID and we will be happy to grant you access. You will need to contact a locksmith for any lock outs that occur outside of business hours.

Contact our office (877) 591 - 6148 and it will direct you to our emergency maintenance line.

Follow the posted exit routes, assemble at the designated meeting points, and wait for further instructions from the emergency personnel.

You are welcome to add personal touches like painting or hanging artwork, but make sure they align with community guidelines and don’t affect your security deposit. Please contact the leasing office for specific details.

Guests are always welcome! Just make sure they follow community rules and let us know if they will be staying for an extended period of time.

Smoking is generally not allowed at our community. Please contact our leasing office for further details.

Our resident referral program offers incentives for referring new residents to our community. Please contact the leasing office for further details.

Yes, transfers to another home in the community are allowed. To get started, submit a transfer request to our team. A walk through of your current home will need to be coordinated with a team member and your account must be satisfied. If there are any issues with the condition of the current home or the account, the transfer request may not be approved. You will need to submit a new application and proof of income documentation to verify your income meets the requirement for the new home. You will have to submit a written notice to vacate and sign the transfer agreement. There may be fees involved, such as a transfer fee, a new security deposit, and pet fees (if applicable). Upon approval, a new lease will be signed. Please be advised that transfers to the same floor plan are not allowed

If you’re locked out during office hours, please contact the leasing office for maintenance assistance. There may be a fee for after-hours lockout services.

Noise concerns can be submitted by contacting the leasing office directly or through the Resident Portal. Please include details and any evidence to help us address the issue.

Report suspicious activity to the leasing office or local authorities. If you see something usual, please do not hesitate to contact our team or the police.

The new leaseholder will have to submit an application and pay the application fee. The application will be processed and must meet the community’s credit, criminal background, and income requirements. Upon approval by the community manager, a new lease will be signed with all the lease holders. Please make sure the renter’s insurance policy is updated to reflect the change.

To remove a leaseholder from the lease, the remaining residents will need to meet the income requirement for the apartment on their own. If so, all current leaseholders will need to sign the Roommate Release Agreement in person, or have it notarized if it cannot be signed in person. The vacating resident must turn in all keys, cards, remotes, etc. to management. A new lease will need to be signed. Please make sure the renter’s insurance policy is updated to reflect the change.

About 75-90 days before the lease end date, the resident will receive renewal offer letters from management. Review the offer, sign the new lease, and update any details. We are here to help if you have any questions or wish to discuss the offer.

The Regent at Bellevue Way does not allow subleasing

We’re sorry to see you go and have valued your residency. If there is anything we can do to continue your residency, we'd love to hear from you and encourage you to contact the leasing office. In most cases, a 60-day written notice is required. Residents must provide a forwarding address and coordinate a move-out inspection. Any changes to the notice must be done in writing and communicated to the leasing office immediately.

When you’re ready to move out, provide us with notice and we will schedule a pre-move out inspection. This helps identify any potential charges and let you fix any issues. On move-out day, return fobs and/or keys to complete the process.

Early lease termination is subject to specific conditions and fees. Please review the lease agreement or contact the leasing office for further details on potential penalties.

Security deposits are refundable, subject to the condition of the home at the time of the move out and any applicable deductions for damages or unpaid rent. A move-out inspection will determine the final refund amount.

Yes, RAM works with a security deposit bond provider called The Guarantors, that in some cases can help you get approved when your application is initially not approved. Get more information here:

Yes, RAM works with Flex to offer a way to split rent into two payments on a customizable schedule, providing you with more financial flexibiilty in your day-to-day life.

Yes, RAM works with Rentplus to help you build your credit score by reporting on-time rent payments.

The Resident Portal can be set up by clicking on the resident link on the community website. Once there, simply follow the instructions to register the account. For any issues, please contact the leasing office

Log in anytime through the Resident link on the community website or use the RentCafe Resident App. Just use your registered email and password to manage your account, pay rent, submit maintenance requests, and more.

Download the RentCafe Resident App from the App Store (iOS) or the Google Play Store (Android). Search for “Rent Café Resident” to install and manage your account on the go.

Pay Rent: Make one-time payments or set up automatic payments. Submit Maintenance Requests: Report issues and track requests. Electronic Signature: Electronically sign your lease agreement and other documents requiring an electronic signature. View Lease Information: Access your lease documents and details. Update Personal Info: Change contact details, update emergency contacts, and more.

Submit your Concern: Use the Resident Portal, email, call, or visit the leasing office. Provide Details: Share detailed information about your concern to help us address it effectively. Review and Resolution: We will review your concern and work to resolve it quickly, keeping you updated on progress. Follow-Up: We will follow up to ensure everything's resolved to your satisfaction.

We host a variety of events and activities every month to help you connect with your neighbors and enjoy community life. Make sure to follow us on social media or contact the leasing office on upcoming events and ways to get involved.

Yes, parking is available. Reserved, covered carport spaces can be rented for $50 per month. Open, uncovered parking spaces are available throughout the community at no cost and are offered on a first-come, first-served basis. Additionally, some townhome units include attached garages, and the cost is already included in the rent for these apartments.

The Regent at Bellevue Way offers a variety of amenities for residents to enjoy. These include a large seasonal outdoor pool, a sundeck lounge with a community grilling station and fireplace, traditional-style saunas, a fully equipped fitness center, and a courtyard park for pets and picnics. The pool is open daily from 10:00 AM to 9:00 PM during pool season. The saunas and sundeck lounge are open year-round from 10:00 AM to 9:00 PM daily. The fitness center is also open year-round and available daily from 5:00 AM to 10:00 PM.

The Regent at Bellevue is a pet-friendly community that welcomes small animals weighing 50 pounds or less. Residents may have up to 2 pets per apartment. Please note that certain breed restrictions do apply.

At The Regent, all apartments include stainless steel refrigerators, ovens, and dishwashers. Select units also feature stainless steel microwaves..

The Regent at Bellevue Way does not offer furnished apartments.

The pool is open daily from 10:00 AM to 9:00 PM during pool season. The saunas and sundeck lounge are open year-round from 10:00 AM to 9:00 PM daily. The fitness center is also open year-round and available daily from 5:00 AM to 10:00 PM.

Parking is available at The Regent. Open, uncovered parking spaces are provided throughout the community for both residents and guests to use free of charge and on a first-come-first-served basis. Reserved, covered carport spaces are available for residents to rent at $50 per month, with a limit of one carport per household. Additionally, select townhome units include attached garages, with the cost of the garage already included in the monthly rent.

When completing the application, you will be asked to provide the following: Personal Information including full name (s), current address, contact information, Social Security Number, and driver’s license number. Previous Rental History: Details about previous rental addresses for the past 2 years and landlord/management company contact information. Employment and Income Information: Information about your current employment including the employer’s name and contact information, proof of income documentation to verify your monthly income. Emergency Contact Information: Name and contact information of an individual we can contact in case of an emergency. Vehicle Information: Make, Model, Year, Color, and License Plate number for all vehicles that you own or operate. Pet Information: Pet name, breed, color, age, and weight of all pet(s)s or service/emotional support animal(s) that will be living in the home.

Income: Please verify with the leasing office what the community’s income requirement is. Credit History: Credit history is evaluated based on multiple factors, including but not limited to bill-paying history, the number and types of accounts, late payments, collection accounts, outstanding debt, and the age of accounts. Rental History: We will review the last 2 years of rental history to assess payment history and rental behavior. Verification: We will conduct an identity verification, credit, and criminal background screening.

All adults, 18 and older, who will be residing in the home will need to complete an application.

Guarantors may be accepted for applicants who do not meet the income requirements. If accepted, Guarantors must complete an application and pay the application fee, must qualify showing income of at least 5 times the monthly rent, must sign the guarantor addendum prior to move in, must reside in the United States, and must submit an acceptable photo ID. Additionally, the community may work with The Guarantors, a surety bond program, to provide support for applicants.

We offer a range of flexible lease term options, including but not limited to 6-month, 12-month, and 15-month leases. Pricing varies based on the chosen lease term and specific move-in date. Please contact the leasing office for further information.

All move-in funds should be paid with a cashier’s check, made out to the community.

Rent covers the cost of your home. Utility charges such as electricity, water, sewer, and gas are billed separately, and may be paid directly to the provider. Additionally, there may be other monthly fees or services billed alongside the rent. Please contact the leasing office for further details.

Generally, an application can be approved in 24-72 hours after receiving application and employment verification.

The easiest way to provide your rent payment is through the resident portal (www.rentcafe.com). Rent is due on the 1st of each month.

Yes, late fees apply if rent is not paid by the due date stated in the lease agreement.

Yes, residents must have an active renter's insurance policy at all times.

Residents at The Regent at Bellevue Way primarily use Xfinity for internet and cable services. However, some residents have also chosen to use Ziply as an alternative option.

You will need to provide a valid government issued ID and Proof of Income.

We will set up your general utility account with Conservice, which includes water, sewer, and trash services. For electricity, you will need to create an individual account with Puget Sound Energy (PSE), who will bill you directly based on your usage. Please note that utility costs are not included in the rent.

The Application Fee of $44.00 is nonrefundable, however, the Administrative Fee of $300 that is paid at application submission is refundable if the application is denied.

Visit our website https://www.theregentatbellevueway.com/ and click on the unit you wish to apply for. The application cost is $44 per person for people 18 years of age and older and the Administrative Fee is a flat $300.

Yes, public transportation is available near The Regent at Bellevue. Several bus stops are located within walking distance, providing access to King County Metro routes that connect to downtown Bellevue, Seattle, and surrounding areas. The Bellevue Transit Center is also just a short drive away, offering additional transit options including RapidRide and future light rail service.

The Reget at Bellevue Way is zoned for Clyde Hill Elementary School, Chinook Middle School, and Bellevue High School.

Several shopping centers are located near The Regent at Bellevue. Bellevue Square, Lincoln Square, and Bellevue Place are just a few minutes away and offer a wide variety of retail stores, restaurants, and entertainment options. Crossroads Shopping Center is also nearby, providing additional shops, grocery stores, and services for everyday needs.

We are located on the corner of NE 29th Street and Bellevue Way. Our address is 10600 NE 29th St, Bellevue, WA 98004

The North Bellevue area offers a perfect balance of convenience, walkability, and access to shopping, dining, parks, and major employers. Its central location near downtown Bellevue allows residents to enjoy a vibrant urban lifestyle while still benefiting from a peaceful, residential setting.

Living in North Bellevue offers a unique blend of suburban calm and urban convenience. The neighborhood is known for its tree-lined streets, well-maintained parks, and access to top-rated schools. It’s just minutes from downtown Bellevue, giving residents easy access to shopping, dining, entertainment, and major employers. North Bellevue also provides convenient access to public transportation and major highways, making commuting simple while still enjoying a peaceful, residential atmosphere.

Bellevue, WA offers a wide variety of things to do for all interests. Residents can explore the shops and restaurants at Bellevue Square, enjoy cultural experiences at the Bellevue Arts Museum, or take in nature at the Bellevue Botanical Garden and Downtown Park. The city also features scenic walking and biking trails, golf courses, and seasonal farmers markets. With its vibrant dining scene, entertainment options, and community events, there’s always something to enjoy in Bellevue.

North Bellevue is conveniently close to many major employers in Bellevue, WA. The area provides easy access to business centers like downtown Bellevue, where companies such as Microsoft, T-Mobile, and Amazon have offices. This proximity allows for short commutes, whether by car or public transportation, making North Bellevue a great location for professionals working in the city.

The Regent at Bellevue Way offers some of the best apartment amenities in Bellevue, WA. Residents enjoy a large seasonal outdoor pool, a sundeck lounge with a community grilling station and fireplace, traditional-style saunas, a fully equipped fitness center, and a courtyard park for pets and picnics. These amenities provide a comfortable and convenient lifestyle, all within a welcoming community.